Frequently Asked Questions

Search help by categories

  • DAQ Basics DAQ Basics

  • Orders & Quotes Orders & Quotes

  • Warranty & Returns Warranty & Returns

  • Getting Started Getting Started

DAQ Basics
  • DAQ Basics DAQ Basics
  • Orders & Quotes Orders & Quotes
  • Warranty & Returns Warranty & Returns
  • Getting Started Getting Started

Common DAQ Questions

What LabJack Is Recommended for New Applications?

The LabJack T7 is the most versatile, best bang-for-your-buck DAQ offered by LabJack or anyone else that we know of. Of course, it isn't perfect for every application or project. Compare all LabJack hardware side by side or read a detailed comparison of the different LabJack devices.

 

What is a DAQ system?

DAQ stands for data acquisition. It is the process of collecting analog data like temperature and pressure from sensors, instruments and other devices and turning it into digital formats. This digitized data is then stored in a computer for faster analysis and reporting. 

A DAQ system allows real-time monitoring, data logging and analysis.  It is used in various fields such as scientific research, industrial automation, quality control and more. Combined with customized software and scripts- a DAQ system can be used as a powerful tool to improve and refine new designs ore test and automate with speed and precision. 

LabJack offers computer-based DAQ solutions. This means the LabJack is designed and most powerful when connected to a computer via USB, Ethernet or WiFi to configure, run software, and record measurements. 

Watch this video for a quick look at how it works.

What are the components of a DAQ system?

The DAQ system has four major components:

1. a DAQ device (the LabJack)that acts as the interface between your

2. computer and 3. external sensors or devices, and

4. DAQ software that can store, analyze and report the data.

How do I choose the right DAQ device for my application?

To choose a DAQ device that meets your specific performance specifications, determine your needs in terms of speed for capturing data or the level of detail in the measurements. Consider your voltage range and channel count, along with how many devices or sensors you need to connect one time.

For example, the LabJack T4 is best for engineering students or hobbyists who need an affordable and easy-to-use DAQ device for simple tests. The LabJack T7, typically used in laboratory or industrial settings, has higher analog input resolution (16 bit) for more precise measurements, and internal amplification for tiny signals like Thermocouples, Bridge Circuits and Load Cells. 

LabJack offers more than just the little red box that includes hardware, detailed datasheets, app notes, software and legendary customer support. Our engineers can recommend the right DAQ system for your application and goals.

To speak with our engineers, click the chat bar at the bottom right of any page, or see our Contact page for other ways to get in touch with us.

What does 12- or 16-bit resolution mean?

What is resolution?

Resolution in this context refers to the conversion of an analog voltage to a digital value in a computer (and vice versa). A computer is a digital machine and thus stores a number as a series of ones and zeroes. If you are storing a digital 2-bit number you can store 4 different values: 00, 01, 10, or 11. Now, say you have a device which converts an analog voltage between 0 and 10 volts into a 2-bit digital value for storage in a computer. This device will give digital values as follows:

Voltage 2-Bit Digital Representation

0 to 2.5
2.5 to 5
5 to 7.5
7.5 to 10

00
01
10
11

So in this example, the 2-bit digital value can represent 4 different numbers, and the voltage input range of 0 to 10 volts is divided into 4 pieces giving a voltage resolution of 2.5 volts per bit. A 3-bit digital value can represent 8 (23) different numbers. A 12-bit digital value can represent 4096 (212) different numbers. A 16-bit digital value can represent 65536 (216) different numbers. It might occur to you at this point that a digital input could be thought of as a 1-bit analog to digital converter. Low voltages give a 0 and high voltages give a 1.

In the case of the LabJack U12, a single-ended analog input has a voltage range of -10 volts to +10 volts (20 volt total span) and returns a 12-bit value. This gives a voltage resolution of 20/4096 or 0.00488 volts per bit (4.88 mV/bit).

Compare In-Stock 12, 16 and 24 Bit LabJack Devices

Compare Now

 

What does it mean to say a device is 12-bit, 16-bit, or 24-bit?

When you see analog input DAQ devices from various manufacturers called 12-bit, 16-bit, or 24-bit, it generally just means they have an ADC (analog to digital converter) that returns that many bits.  When an ADC chip returns 16 bits, it is probably better than a 12-bit converter, but not always.  The simple fact that a converter returns 16-bits says little about the quality of those bits.

It is hard to simply state "the resolution" of a given device. What we like to do, is provide actual measured data that tells you the resolution of a device including typical inherent noise.

If you look at a device called "24-bit" just because it has a converter that returns 24-bits of data per sample, you will find that it typically provides 20 bits effective or 18 bits error-free (like the UE9-Pro).  The U6-Pro and T7-Pro provide some of the best performance around from a 24-bit ADC, and they do about 22 bits effective or 20 bits error-free.  You will see with these devices we might mention they have a 24-bit ADC (as that is what people look and search for), but we try not to call them "24-bit" and try to stick with the effective resolution.

Another interesting thing about your typical 24-bit sigma-delta converter, is that you can look at them as only having a 1-bit ADC inside, but with timing and math they can produce 24-bit readings:


https://www.maximintegrated.com/en/design/technical-documents/tutorials/1/1870.html


Additional Information

Additional device-specific resolution information can be found in the respective device datasheet:

U3 Resolution

U6 Resolution

UE9 Resolution

T4 Resolution

T7 Resolution

What is a LabJack?

LabJacks are USB/Ethernet/WiFi based measurement and automation devices which provide analog inputs/outputs, digital inputs/outputs, and more.  A LabJack is an essential part of a computer-based instrumentation.  If you want to make a computer-based system that acquires readings from various sensors/transducers, and controls various outputs/actuators, you need a LabJack to go between the computer and the various inputs and outputs.
Go to our main FAQ page for more basic questions like "What is DAQ (data acquisition)" and "What is an analog input".

What is an amplifier, PGA or PGIA?

A PGA (Programmable Gain Amplifier) provides variable gain which is controlled in software. It is used to amplify low voltages on analog inputs. Most LabJacks have an internal PGA that can be used to provide small gains in some situations, but for larger gains an external amplifier must be used.

What are counters and timers?

Counters and timers are useful features available on some digital I/O.  On T-series devices they are called digital I/O extended features (DIO-EF).
A counter increments an internal register each time the voltage on a digital input changes from low to high (or vice versa).  This internal register can then be read at any time to get the current count.  Some typical uses are measuring frequency (change in counts over some time period) or monitoring a tipping bucket precipitation (rain) gauge.
A timer can have various capabilities such as PWM output, frequency measurement, pulse width measurement and quadrature counting.

What is an analog output (AO, DAC)?

AO = Analog Output
DAC = Digital to Analog Converter
The LabJack's analog outputs convert digital values from a computer into a variable voltage level presented on an output terminal. This provides an adjustable output.

Every LabJack DAQ features analog outputs that appear on the "DAC" terminals. For applications requiring more analog outputs or a larger analog output voltage range than your LabJack has built in, simply add the LJTick-DAC.
The maximum number of expandable analog outputs varies by device.
Visit our LabJack Product Comparison page to review a complete breakdown of analog outputs, resolution, sensor compatibility, communication protocols (USB, Ethernet, WiFi) and software support.

What do single-ended and differential mean?

Single-ended and differential refer to the reference for a voltage. Single-ended is referred to ground while differential is referred to some other voltage. For a single-ended measurement, the LabJack converts the difference between the voltage at an input and ground. For a differential measurement, the LabJack converts the difference between the voltage at one input and the voltage at another input that is not necessarily ground.

Differential does not refer to whether a signal is positive & negative or positive-only.  The terms for that are bipolar and unipolar.

On the LabJack U3, U12, U6, and T7, analog inputs can set as single-ended or differential via software. Analog inputs on the LabJack UE9 are single-ended only, so an instrumentation amp is needed to convert a differential signal to single-ended, or a pseudo-differential measurement can be made by taking the difference of two single-ended measurements.

Also see the Differential Readings App Note.

What are digital I/O? (IO, D, DIO, FIO, EIO, CIO, MIO)

DIO = Digital Input/Output
IO/D/FIO/EIO/CIO/MIO = Somewhat arbitrary monikers for specific DIO ports on different LabJacks. 

Digital I/O stands for Digital Input and Output. Digital Inputs allow a microcontroller to detect logic states, and Digital Outputs allow a microcontroller to output logic states.

Each digital I/O on a LabJack can be individually configured to one of 3 states: input, output-high, or output-low.

Digital Input: A digital input detects if a voltage is above/below a specific threshold. If the voltage is higher than some value, the computer will detect the digital input as high/set/1. If the voltage is lower than some value, the computer will detect the digital input as low/clear/0.

Digital Output: A digital output allows you to control a voltage with a computer. If the computer instructs the output to be high, the output will produce a voltage (generally about 5 or 3.3 volts). If the computer instructs the output to be low, it is connected to ground and produces no voltage.

Example:

Turn an LED On/Off using a digital I/O.

LabJack U6 Powering LED with FIO0 and Resisitor

 

  1. Wire the LED as shown. Optionally connect a current-limiting resistor.
  2. Set the state of FIO0 to output-high on the computer. The LED will turn on.
  3. The LED will turn Off if the state of FIO0 is set to output-low.

Bridge Circuits, Load Cells, Pressure Sensors and Strain Gauges

If you are using a raw bridge sensor/load cell/strain gauge that is ratiometric (mV/V) and are simply looking for guidance on which products to use, we suggest using a LabJack T7 and LJTick-VRef41 for the best measurements and ease of use.

For a detailed guide read the LabJack Bridge Circuit App Note

The Wheatstone bridge can be used to measure capacitanceinductanceimpedance and other quantities.

Keywords: loadcell, strain gauge, strain gage, bridge circuits, potentiometer, raw bridge circuit, H-bridge, iepe, Integrated Electronics Piezo-Electric

Detailed Comparison of the Different LabJack Devices

U3 compared to U12

The U3 is newer than the U12, and in general is faster, more flexible, and less expensive.

The U3 is about half the size of the U12. The enclosure can be mounted using a couple screws or DIN rail, whereas the U12 enclosure has no mounting options.

Command/response functions on the U3 are typically 5-20 times faster than on the U12. See Section 3.1 of the U3 User's Guide compared to the U12 data rates page.

The U3 has up to 16 analog inputs compared to 8 on the U12. Any channel can be measured differentially versus any other channel. Accuracy specs are better than the U12.

The U3-LV has single-ended ranges of 0-2.4 or 0-3.6 volts, and a differential range of ±2.4 volts (pseudobipolar only). The U3-HV has 12 flexible I/O capable of those same low-voltage ranges, and 4 high-voltage analog inputs with a range of ±10 volts or -10/+20 volts. The U12 has a ±10 volt single-ended input range, and differential input ranges varying from ±20 volts to ±1 volt (all true bipolar). The circuitry used by the U12 to provide those high bipolar ranges is simple and inexpensive, but has drawbacks including relativity poor input impedance and errors which are different on every channel. There are many devices on the market now that have copied the same circuitry from the U12 and have the same drawbacks.

The U3 supports input streaming with a max rate of up to 50 ksamples/second, compared to 1.2 ksamples/second for the U12. The U3 achieves the full 12-bit resolution up to 2.5 ksamples/second, and then as speed increases the effective resolution drops to about 10 bits due to noise.

The U3 has 2 10-bit DACs as does the U12. The DACs on the U3 are derived from a regulated voltage, whereas the U12 DACs are derived from the power supply, so the U3 DACs will be more stable.

The digital I/O on the U3 use 3.3 volt logic, and are 5 volt tolerant. The U12 has 5 volt logic.

The U3 can have up to 2 timers and 2 counters. The timers have various functionality including period timing, duty cycle timing, quadrature input, pulse counting, or PWM output. The U12 has 1 counter and no timers.

The U3 has master support for SPI, I2C, and asynchronous serial protocols. The U12 does not support I2C, but does have some SPI and asynchronous support.

The U3 is supported on Windows, Linux and Mac OS X. The U12 has full support for Windows, limited support for Linux, and limited public support for the Mac.

On Windows, the U3 uses the flexible UD driver which also works with the U6 & UE9. There is a specific separate driver for the U12.

The U3 is compatible with the LJTick signal conditioning modules, whereas the U12 is not. Current ticks include:

  • LJTick-Divider (LJTD): Divides 2 single-ended higher voltage analog signals down to 0-2.5 volt signals. Install different resistors for different gain and offset.
  • LJTick-DAC (LJTDAC): Provides a pair of 14-bit analog outputs with a range of ±10 volts.  Plugs into any digital I/O block, and thus up to 10 of these can be used per U3/UE9 to add 20 analog outputs.
  • LJTick-InAmp (LJTIA): Provides two instrumentation amplifiers ideal for low-level signals such as bridge circuits (e.g. strain gauges) and thermocouples. Each amplifier converts a differential input to single-ended.
  • LJTick-RelayDriver (LJTRD): Allows 2 digital I/O lines on a U3/UE9 to each control a relay or other moderate load up to 50V/200mA.
  • LJTick-CurrentShunt (LJTCS): Converts a 4-20 mA current loop input signal into a 0.47-2.36 volt signal.
  • LJTick-Proto (LJTP): Consists of an 8x8 grid of holes for prototyping custom signal-conditioning ticks.

 

... versus UE9: (EOL)

The UE9 has all the same improvements as the U3 above, with the following additions and differences:

The UE9 is about twice the size of the U3.

The biggest difference is that the UE9 supports Ethernet communication in addition to USB. Ethernet communication uses standard TCP or UDP protocol, and supports Modbus/TCP. Ethernet speeds in command/response or stream mode are generally similar to USB speeds (see Sections 3.1 and 3.2 of the User's Guide for more information). The addition of an 802.11 WiFi bridge allows for inexpensive wireless data acquisition and control.

When using Ethernet only (not USB), the UE9 has at least 500 volts of electrical isolation.

The UE9 has 14 analog inputs and 2 analog outputs. The analog inputs and outputs on the UE9 have better accuracy, resolution, and linearity. The analog inputs are single-ended only, but the LJTick-InAmp can be used for low-level differential signals.

Each analog input can be configured individually as unipolar (four ranges from 0-5 volts to 0-0.625 volts) or true bipolar (±5 volts). Analog input resolution is 12-bits at max speed (12 us conversion time), increasing up to 16-bits at slower speeds (2.7 ms conversion time).

Maximum input stream rates range from 250 samples/second at 16-bit resolution to 50+ ksamples/second at 12-bit resolution. The UE9 has a very large 4 Mbit buffer for stream data, compared to a very small buffer on the U3.

The UE9 has up to 6 timers available compared to 2 on the U3.

The UE9-Pro has all the features of the normal UE9 with the addition of an auxiliary low-speed hi-resolution (24-bit) sigma-delta ADC. This converter takes about 125 ms per sample and provides an effective resolution of about 20-bits (18-bits noise free) over the 0-5 or ±5 volt ranges. Linearity and accuracy are also improved compared to the normal converter (which is still available on the UE9-Pro).

 

... versus U6:

The U6 is similar to a UE9 without Ethernet, but the U6 is newer and has some analog input improvements.  Some key details:

USB only.

Up to 4 timers available.

20 digital I/O (compared to 23 on the UE9).

The U6/U6-Pro analog inputs have higher resolution than the UE9/UE9-Pro in most cases.

Analog inputs are single-ended or differential, with input ranges of ±10, ±1, and ±0.1 volts.

2 Fixed Current Outputs (200/10 μA).

 

... versus T7:

The T7 is similar to a U6 and UE9, but the T7 combines the benefits of both devices, namely the high quality analog of the U6 with the advantages of Ethernet that you get from the UE9. The T7-Pro extends the advantages even further by adding WiFi.

Other improvements over the U6 and UE9 include:

Supported by our 3rd generation cross platform LJM library.

Straightforward low-level interface that uses Modbus TCP registers to access all device functionality.

Compatibility with most SCADA Modbus TCP enabled systems for both wired and wireless operation.

12 digital I/O lines can be configured for various timing/counting functionality, which we now refer to as DIO extended features. Read more in the DIO EF section of the T-series datasheet.

23 digital I/O, up from 20 on the U6.

The analog input extended feature system (AIN-EF) has the ability to do math and processing in hardware.  Calculations for things like average, RMS, and thermocouples can be done on the device.

Write Lua scripts that run on the device with or without a host computer.

Improved slot-style screw mounts on the enclosure, which makes it possible to wall mount the T7 in any orientation, and still have the ability to quickly 'un-hook' it from the screws.

 

... versus T4:

The T4 is a blend of a U3-HV and T7.  It has the form factor and I/O of the U3-HV, analog specifications very similar to the U3-HV (e.g. 12-bit analog inputs), but it has the processor of the T7 resulting in various changes compared to the U3:

  • Like all T-series devices, the T4 has Ethernet in addition to USB.
  • Add a standard WiFi bridge for inexpensive wireless data acquisition and control.
  • Supported by our 3rd generation cross platform LJM library.
  • Straightforward low-level interface that uses Modbus TCP registers to access all device functionality.
  • Compatibility with most SCADA Modbus TCP enabled systems for both wired and wireless operation.
  • 10 digital I/O lines can be configured for various timing/counting functionality, which we now refer to as DIO extended features. Read more in the DIO EF section of the T-series datasheet.
  • The analog input extended feature system (AIN-EF) has the ability to do math and processing in hardware.  Calculations for things like average and RMS can be done on the device.
  • Write Lua scripts that run on the device with or without a host computer.
  • The T4 has 4 single-ended analog inputs with +/-10V range, plus up to 8 digital I/O lines can be configured as single-ended analog inputs with 0-2.5V range.  Similar but not exactly the same as the U3 AIN system.

New to Data Acquisition (DAQ)? Not Sure Where to Start?

Our engineers in Colorado, USA, provide real-time live chat. Click the chat bar at the bottom right of any page, or see our Contact page for other ways to get in touch with us.

Frequently Asked Support Questions

AIN (Analog Inputs)

A1. My analog input is stuck on some wrong value.

A2. My analog input is returning varying values but not the right value.

A3. My readings are too noisy.

A4. How do I measure temperature using a thermocouple, RTD, thermistor or other?

A5. My thermocouple readings are wrong.

  • Determine if the error is from the cold junction sensor, the A/D conversion, or the signal itself.
  • If the cold junction reading is off by a few degrees that error will show up in your calculated thermocouple temperature.
  • Remove the thermocouple, and instead jumper the analog input (or both analog inputs for differential) to GND. The thermocouple voltage is now 0.0 volts which is saying both ends of the thermocouple are at the same temperature and thus the thermocouple temperature you calculate will be equal to the cold junction temperature.
  • Remove the thermocouple from the system under test and instead just set it next to the LabJack so the thermocouple is measuring air temperature near the LabJack. If the terminals you are connecting to are at air temperature (e.g. CB37 terminals), the expected voltage is 0.0 volts. If the terminals you are connecting to are warmer than air temperature (e.g. T7 terminals), the expected voltage is a negative value dependent on the temperature difference.
  • See Thermocouple Complications.
  • See Thermocouple Troubleshooting Tips.

A6. I need to monitor a 4-20 mA current loop signal or measure some other current.

  • LabJack analog inputs measure voltage. The LJTick-CurrentShunt is an easy way to convert 4-20 mA to voltage.  See the Measuring Current App Note.

A7. Should I use differential?

A8. Problem with differential analog inputs.

A9. How do I read from a load cell?

A10. How do I measure pressure?

A11. Can I measure AC or DC?

  • Yes, both. When you ask for 1 sample from the LabJack you get the voltage at that moment.  If the signal is DC, you expect multiple samples over time to return the same value.  If the signal is AC, the samples are taken at different points of the waveform and thus will return different values.
  • If you want to acquire the waveform for an AC signal, you simply acquire multiple samples over time, which is often done using stream mode.  Then if wanted you can do math on the waveform to determine parameters such as max/min, RMS, or frequency.
  • On T-series devices you can use the AIN-EF system to acquire multiple samples over time, do some math, and return various values that describe the multiple samples (RMS, Peak-to-Peak, PeriodAverage, Max/Min).
  • See the Measuring 120/240 VAC App Note.

A12. What is the max data rate?

  • We have lots of detail for sample rates.  U12, U3, U6, UE9, T-Series.
  • For stream mode we usually specify the max sample rate. For max scan rate divide the max sample rate by number of channels. SampleRate = ScanRate * NumChannels.
  • Extended channels on the Mux80 act just like normal channels.  The max sample rate of the LabJack is still the same, you just use a bigger number for NumChannels in the above equation.

What Type of Sensors Can I Connect to LabJack?

LabJack hardware can be connected to nearly any analog or digital sensor. Of course some sensors are easier than others to connect. If you haven't yet purchased your sensors please check out our App Notes for detailed guides and best practices. Generally the best sensors output an analog voltage in the 0-10v DC range. We have many signal conditioning modules we refer to as "Ticks" that make it easy to accept other signals and ranges

What is LJM?

LJM Library

LJM is LabJack's free, cross-platform driver / library for simplifying device communication. It supports the LabJack T4 and T7 series and T8 devices.

 

Download

See the LJM installer page to download.

Documentation

See the LJM User's Guide.

Features

Cross-Platform

Support for Windows, macOS, and Linux allows for the same code to be run on different operating systems with the same results, whether it's on your Windows desktop, MacBook laptop, or Raspberry Pi running a distribution of Linux.

Supported In Multiple Languages

Written in C++ with a C API, LabJack maintains and supports wrappers for many programing languages.

 

C# .NET

using LabJack;

    ...

    int handle;
    LJM.OpenS("T7", "USB", "ANY", ref handle);

    // Read the voltage on AIN0
    double voltage;
    LJM.eReadName(handle, "AIN0", ref voltage);

    ...

 

For more LJM C# .NET code, see the C# .NET Examples page.

Some other supported languages:

LJM's API allows for easy integration into most languages. If the language you use isn't currently supported, feel free to contact us for assistance in integrating LJM into your project.

LJM Is For Any Level Of Expertise

You don't need to be familiar with Modbus to use LJM. Simply use LJM's Easy Functions for direct access to all the features your LabJack device provides.

If you do prefer to use Modbus, LJM's Raw Byte Functions provide byte-level control to manually send and receive Modbus packets.

Data Acquisition Examples

Read the output of sensors which measure voltage, current, power, temperature, humidity, wind speed, force, pressure, strain, acceleration, RPM, light intensity, sound intensity, gas concentration, position, and many more. A LabJack brings this data into a PC where it can be stored and processed as desired.

Control things like motors, lights, solenoids, relays, valves, and more.



Visit our Blog for detailed examples, case studies and customer projects.

What is an analog input? (AI, AIN, ADC)

AI or AIN = Analog Input
ADC = Analog to Digital Converter

An analog input converts a voltage level into a digital value that can be stored and processed in a computer. Why would you want to measure voltages? There are a multitude of sensors available which convert things like temperature, pressure, etc. into voltages.  The voltages can then be easily measured by various kinds of hardware, such as a LabJack U3-HV, and then read into a computer.  The computer can then convert the voltage value into it's original type (temperature, pressure, etc) and the value can then be stored in a file, emailed to someone, or used to control something else outside of the computer.

Example:

Example

Get temperature from a sensor using an analog input.

  1. Wire the output of the analog temperature sensor to a U3-HV as shown.
  2. Read the voltage on the computer to know the current temperature. 
  3. This particular sensor outputs 0.01 volts per °F, so 0.76V corresponds with 76°F.

Explore LabJack's Analog Input App Note

General Ordering Info

What Items Are In Stock? How Quickly Will My Order Ship?

LabJack Shipping Policy

Nearly all LabJack products are in-stock, tested and ready for same day shipping.

Domestic (USA) 

  • Orders over $150 ship FREE via UPS Ground
  • Customers needing faster delivery can select UPS Overnight Delivery or Contact Us for special handling instructions or to use your own carrier/account (FedEx, USPS, etc)
  • Colorado customers are welcome to pick-up your order along with free LabJack swag

International/Global

  • LabJack offers DHL for international shipping. We can also use UPS for International shipments but you will need to include your own UPS account number. Shipping charges for your order will be calculated and displayed at checkout. Most international orders are shipped the same business day they are received. Delivery time is generally 2-7 days depending on your specific location. 
  • Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. LabJack is NOT responsible for these charges if they are applied and are your responsibility as the customer.
  • LabJack also has more than 30 international distributors who offer LabJack hardware and provide customer service and support. A LabJack may be closer to you than you think.

Shipping Terms:

  • Default shipping terms we state on paperwork are incoterm EXWContact us if you need different terms
  • Carriage Cost is the responsibility of the buyer.  1) LabJack charges the buyer for carriage and LabJack then pays the carrier, or 2) The buyer provides their carrier account number and carriage is charged to that account.

Sales Tax Exempt, Wholesale Pricing, Resellers, Distributors

LabJack collects sales tax for many USA jurisdictions as required by law. If your company/organization is tax exempt or a valid reseller, please Contact Us prior to purchasing online or include proof of tax exempt status at checkout.
If you paid us sales tax, but don't think you should have, you must request such a refund within 15 days of the transaction.  Sales tax refunds are complicated from the get-go, but they are even worse after we send the money on to the government.

International LabJack Distributors

A LabJack may be closer than you think. We have distributors in:

Europe

Asia Pacific

Americas

Middle East and Africa

Requesting a Quote

How Do I Request a Quote?

LabJack has simple transparent pricing, including quantity discounts, that is accurately represented through our online store.  We do not offer reseller discounts. We do not charge credit card processing fees in most cases.

There is no need to wait for us to generate a quote for you in most cases. We also accept purchase orders from schools, universities and pre-approved customers.

If you REQUIRE a quote or proforma invoice please fill out our contact page with the following details:

  • Billing/shipping info
  • Desired Payment Method
  • LabJack Items and quantity needed
  • Shipping carrier and speed
  • Delivery date
  • Any special handling or order instructions

LabJack Return Policy

Returns & Exchanges

Return Policy

Everything LabJack sells has a 60-day money-back guarantee and 5-year warranty.  Put LabJack to the test. Evaluate our hardware, software, documentation, customer service and support.  You can request a full refund if you are not satisfied with a product for any reason. Refund requests are initiated from the Return Material Authorization (RMA) Page

*Please Note

LabJack does not resell any returned products. Don't worry, we also don't discard used LabJacks. Returns are earmarked for donations to STEM students and student led engineering teams. 

Exchanges

Product exchanges are treated as returns and a new purchase.  Return your unwanted device for a refund, and place a new order for the device or devices that better suit your needs. 

What is LabJack's Warranty?

LabJack Warranty

All LabJack hardware is covered by a 5-year limited warranty, covering products and parts against defects in material or workmanship.  We will troubleshoot, repair, or replace with like product to make sure you have a device that is operating to specifications.

LabJack products are very robust, but subject to the influence of user connections. The warranty does not apply if damaging mistakes were made in connecting our device, or if inspection reveals obvious signs of improper use, however we will still make a reasonable attempt to fix such devices for free if possible.

The warranty cannot be honored on discontinued / EOL products if replacements are unavailable and repair is not reasonably possible.

LabJack has taken great care of our customers since we sold our first device in 2001, and your satisfaction is our highest priority.  If you suspect a problem with a device contact us at support@labjack.com.

LabJack is not liable for any losses, expenses or damages beyond the LabJack device itself.  See our Limitation of Liability for more details.

How to Start RMA/Repair?

RMAs, Repairs, Damaged Hardware

Please contact LabJack first if you feel your device is damaged. Oftentimes we can solve issues remotely and prevent unnecessary returns.  

Request Repair/RMA

If we are unable to resolve your issue, and a repair is necessary, you will be assigned an RMA# and instructions for prompt and efficient processing.

Please only return the device being repaired.  Original product packaging or accessories are not necessary, and might not be returned if they are included; e.g, USB cable, Ethernet cable, sensors, accessories etc. 

Upon approval, you will receive an email with a return number and instructions on how to proceed with your repair.  Additional emails are automatically sent at the following steps in the repair process:

  • Your device is received at our facility.
  • Your repair is completed.  

In certain situations, a complete repair may not be possible due to extensive damage to a device.  In such cases, we will notify the customer of our findings.  Depending on circumstances, options can be discussed for either a partial repair or a discount for replacement. 

LabJack Warranty

Terms of Service

Limitation of Liability

Datasheets, Documentation & Tutorials

U12-Helpful Links

Asynchronous, UART, RS232, RS485 Tutorial

LabJack devices support asynchronous serial communications using CMOS-level compatible logic. Standards such as RS232 and RS485 support many of the same timings as LabJack asynchronous serial features, but use incompatible logic levels. Additional conditioning circuitry is required to interface RS232/RS485 I/O with LabJack devices. See our T-series documentation below for additional information:

13.7 Asynchronous Serial [T-Series Datasheet]

Note: The DB15, DB25 and DB37 ports on LabJack hardware should not be confused with serial ports; these DB connectors are only used to expand the I/O of LabJack devices.

LabJack Quickstart Tutorials

LabJack quickstart tutorials show new users how to measure a voltage, change a digital I/O, and set the voltage of an analog output using our free software. These tutorials teaches basic software and device functionality, and is also useful as a quick debugging check to verify that I/O on the device are working properly.

Thermocouple Measurements with LabJack

Thermocouples are the most common temperature sensor LabJack customers use. All LabJack devices are capable of taking thermocouple measurements but due to a few complications, special care should be taken when reading temperatures from thermocouples.

LabJack Support Engineers have 20+ years of experience guiding our customers through the complexities of thermocouple measurements and have prepared the following materials:

The LabJack T8 is the best device for measuring thermocouples due to its 8 isolated analog inputs. For higher channel count application or more budget sensitive projects the T7-Pro or T7 are excellent alternatives.

 

Understanding Timestamps in LJLogUD and LJLogM

The first column in the data file written by LJLogUD or LJLogM is a timestamp of seconds since midnight January 1st (Universal Time), 1904.  This is a very common timestamp format that tells us absolute and relative time. 

A complete tutorial of how to convert this to an easy to read format is available here: 

LJLogUD & LJLogM Timestamps

Where Are LabJack Datasheets?

All LabJack Datasheets, App Notes, Quickstart Tutorials, Software, Firmware, Drivers, Examples and everything else are available under the Support Tab

U3 Datasheet and Application Notes

Getting Started with LabJack U3


U3-HV/U3-LV USB DAQ Software and Driver

Install Software

1. Download and install the U3's installation package.

U3-HV/U3-LV USB DAQ Device Connected via USB

Connect U3

2. Connect the U3 to the computer via USB.The U3's status LED should blink at power up and then stay solid on. If Windows asks about installing new hardware accept the defaults.

LJControlPanel device selection screen

Run LJControlPanel

3. LJControlPanel is a free application installed by the U3's installation package. You should be able to find it in the Start Menu links.

Quickstart

U3's Quickstart

4. See the U3's Quickstart page for more detailed instructions.

U6 Datasheet and Application Notes

U6 Getting Started

Install Software

1. Download and install the U6's installation package.

Connect U6

2. Connect the U6 to the computer via USB.The U6's status LED should blink at power up and then stay solid on. If Windows asks about installing new hardware accept the defaults.

Run LJControlPanel

3. LJControlPanel is a free application installed by the U6's installation package. You should be able to find it in the Start Menu links.

U6's Quickstart

4. See the U6's Quickstart page for more detailed instructions.

Does LabJack Have More Video Tutorials?

LabJack currently has basic Quickstart tutorials that show users how to measure a voltage, change a digital I/O, and set the voltage of an analog output using our free software. This tutorial teaches basic software and device functionality, and is also useful as a quick debugging check to verify that I/O on the device are working properly.

The LabJack Youtube channel has curated playlists of videos that show users tutorials, product reviews, experiments, as well as other areas of interest.

If you are seeking a more detailed, self paced, step by step introduction taught by an amazing educator with great editing check out our friends at TechExplorations. They offer an affordable Data Acquisition course featuring LabJack hardware and also teach many other hardware and software courses that our customers will enjoy.

We have a blog post that announced the course and explains that there is no affiliation between LabJack and TechExplorations 

T7 Datasheet and Application Notes

Example Code/Wrappers: UD Library

UD= U3, U6, UE9

Examples In... Windows Mac Linux
DAQFactory
LabVIEW  
C,C++, VC6
C, C++
Python
MATLAB

Visual Basic (VB6, VBA)

Agilent VEE

.Net (C#, VB)
Java
Delphi
Igor Pro
Pure Basic
LabWindows/CVI
DASYLab

Support Resources

Drawings, Dimensions, 3D Models, CAD Models

LabJack enclosure and OEM drawings and models are provided in several neutral file formats. Please see the links below to navigate to the correct LabJack.

Software & Drivers

Recommended Software

Though LabJack devices can be used with a variety of software options, we recommend the following—unless you already know what software you'd like to use.

If you'd like a graphical application for device configuration or basic data collection, see the available LabJack applications.

If you'd like to write a program for custom behavior, LabJack recommends the following:

T-Series (T4, T7, T7-Pro, T8)

Windows, Linux, and macOS: LJM library (C/C++) or any LJM language wrapper.

For the full list, see the T-series software options.

AIN Extended Features [T-Series Datasheet]

Available AIN Extended Features

For any given AIN channel, one AIN-EF feature may be selected. AIN-EF indices:

Index  AIN-EF Name Supported Devices Performs Stream Internally?
0: None (disabled) All T-series  
1: Offset and Slope All T-series  
3: Max, Min, Avg All T-series Yes
4: Resistance All T-series  
5: Average and Threshold All T-series Yes
10: RMS Flex All T-series Yes
11: RMS Auto All T-series Yes
20: Thermocouple type E T7 only  
21: Thermocouple type J T7 only  
22: Thermocouple type K T7 only  
23: Thermocouple type R T7 only  
24: Thermocouple type T T7 only  
25: Thermocouple type S T7 only  
30: Thermocouple type C T7 only  
40: RTD PT100 All T-series  
41: RTD PT500 All T-series  
42: RTD PT1000 All T-series  
50: Thermistor using Steinhart-Hart equation All T-series  
51: Thermistor using Beta equation All T-series

T4 Datasheet and Application Notes

Datassheet

T4 Datasheet

API

LJM Modbus Map

LJM Modbus Map - Use this tool to discover device features and while developing software to double check register types, names, and functionality.

Application Notes

Application Notes

Application Notes - In-depth detail on various DAQ topics.

Why LabJack?

Can LabJack be used for Industrial Applications?

LabJack Devices:

  • Can comfortably operate within the industrial temperature range (-40°C to 85C)
  • Are capable of being mounted via DIN Rail/LJ-Snap2d
  • Integrate with Voltage Dividers for 24+ Volt signals
  • NEMA 3 (or greater) enclosures recommended for any outdoor or indoor applications with dust, debris or in condensing humidity environments
  • All LabJack products are covered by our industry leading 5 year warranty
  • Have OEM Versions available for custom and embedded applications. 
  • Drawings and CAD Models Provided 
  • LabJack products are very robust, but subject to the influence of user connections.
  • LabJack is not liable for any losses, expenses or damages beyond the LabJack device itself.  See our Limitation of Liability for more details.

What Can I Do with a LabJack?

Read the output of sensors which measure voltage, current, power, temperature, humidity, wind speed, force, pressure, strain, acceleration, RPM, light intensity, sound intensity, gas concentration, position, and many more. A LabJack brings this data into a PC where it can be stored and processed as desired.

Control things like motors, lights, solenoids, relays, valves, and more.

Why LabJack?

Legendary Support

  • Email responses that actually answer your question.
  • Free lifetime support includes (some) engineering design help.
  • The engineers who made the product also respond to your questions.
  • Should your LabJack misbehave, we offer free RMA diagnostics & repairs.

 

Flexibility

  • Software integrates easily. We don't force you into a certain software, programming environment or operating system.
    • LabVIEW, C++, MATLAB, Python, Java, .NET, Delphi, Visual Basic, VB6, VBA, and more examples
    • Linux, macOS, Windows
  • Add new kinds of sensors on-the-fly. We provide inexpensive signal conditioning modules.
  • Control valves, motors, lights, pumps, etc - using one of many digital I/O control options.
  • Incorporate LabJack DAQ hardware using our OEM options.

Solutions over Show

  • Our engineers speak directly.
    • Just the information you need to make an informed choice.
    • No marketing fluff, no empty promises
  • Fair prices, nothing hidden, no extended warranties, no salesmen, no haggling, no pressure.
  • We are an independent small business in Colorado who only answers to YOU our customer 

 LabJack Team Photo

What Makes LabJack Different?

LabJack is independently owned and operated small business located just outside Denver Colorado USA. We are singularly focused on offering the best data acquisition hardware. We don't sell software, consulting services or extended warranties.

We treat our customers the way we want to be treated. With respectful, responsive, service and support. 

How Was LabJack Started?

In 2001 LabJack was started by engineers and credit cards in a Colorado garage. 

Responding to the lack of affordable quality data acquisition hardware, the U12 was our first product and continues to be sold to this day. 

Thanks to our amazing customers we have grown beyond our humble beginnings, but our goal has stayed simple: take care of each customer regardless of size. After many years supporting thousands of customers and selling countless LabJacks, we have earned a reputation for Legendary Support. Our team has grown, but we are still owned and run by engineers and scientists.

LabJack is proud to partner with Fortune 500 companies around the world from industries including Aerospace, Defense, Manufacturing/Industrial, Information Technology, Biotechnology, Medical Robotics and many more. Faculty, staff and students from leading Universities around the world trust LabJack devices for precise measurements for experiments, tests and trials. We are proud to have our devices used in national laboratories helping to advance cutting edge research and development.  

How Can I Get a Free LabJack Shirt or Hat?

LabJack offers a variety of hats, shirts and other "merch" for our raving fans and supporters who will wear it with pride. Request one by entering a comment with your next order or email us and ask nicely.