Labjack support, quality of documentation, breadth of application notes, and responsiveness when using your online chat exceed anything I have encountered with similar data/device interface products. In my limited experience, your support definitely deserves the "legendary" attached to it.
Thanks for the easy to use and reliable products. Really find them “right-sized” for my needs in test automation. Integrating the T4 and RB12 into supervisory control .Net apps is straightforward using the LJM library, and I appreciate the small footprint of any required resources.
Your reputation for great customer service is well earned!
"I purchased my U12 in 2003, and it has been my partner for many years. I am very happy to hear you will continue to produce it. This is really wonderful." Prof. Asaki, Ph.D
This level of customer service is beyond awesome!
I have been building systems for 50 years. My first ADC was a 1963 12 bit SAR from DEC. I have used almost everything since then. I am truly impressed with the work LabJack is doing. The T7 is an amazing product!
The LabJack data acquisition system is absolutely spectacular and being able to conduct weight calibration tests as well as logging wind tunnel data with such high precision that is essential to our project!
You guys are the best‼ I look forward to using LabJack more in the future. I will definitely recommend you to anyone who will listen. Good customer service makes all the difference for me.
We have used your products very successfully through the years.
Another example of outstanding customer support from LabJack. Not much of a surprise; I have experienced (years ago, now) technical support from LabJack that was completely satisfactory. I literally could not imagine any way to improve it.
Again thank you very much for donating these data acquisition cards. I am looking forward to increasing the capabilities of our dyno and will send you some photos of our setup when we are done.
...the U6 is working great with Labview. I'm impressed with it's capability so far. I am using the U6 in an application requiring A/D's, DAC, DIN, DIO, and FREQOUT. All of it works great.
Perfect. Now everything works as expected with no more random checksum errors on UDP commands. Thank you very much, rarely have I found this kind of quick and resolutive forum support.
Thanks for your quick and most excellent response and solution.
Thank you very much for sending the micro, your willingness to help with this issue exceeded my expectations!
Thank you for your advice. [...] I received the T7 a few weeks ago and I'm very impressed with the ease of operation.
We have been using your LabJack U12 modules for several years [...] please tell my support contact that his answer was very clear & precise.
We have been using your devices for about 10 years, they are on at least 100 of our systems, and your online support documentation is a great resource.
Super great it works now!! Thank you for the quick support.
Your LabJack technical support has been outstanding-making me even happier than I already was with the product.
