Compliance | LabJack
 

Compliance

Many of our products have been tested for CE marking, which reflects FCC compliance, EMC (electromagnetic compatibility), EMI (electromagnetic interference), RF emissions, RF immunity, and the ability to survive ESD (electrostatic discharge).  Part of the CE mark, is that we make a Declaration of Conformity where we point out what standards the devices have been tested to.  You can generally find the declarations on the datasheet for a particular device, but here are some fancier versions.

All LabJack-branded products are CEREACH, RoHS2, and CFM (conflict-free minerals) compliant.

 

CE Declarations of Conformity:

Attached below.

 

Conflict Free Minerals:

Attached below is our conflict minerals (CM) policy document and our conflict minerals reporting template (CMRT).

 

RoHS and REACH:

Attached below is a document stating RoHS and REACH compliance.

 

Letter of Volatility (LoV):

Letters of volatility describe the various memory within a device, what is volatile and what is non-volatile, how information can be stored in memory, and how memory can be cleared.  Letters of volatility are attached below, and if your device is not listed contact us and we can add it.

 

Certificate of Conformance:

These are documents that state that products do what we say they do.  They are generated on demand as they include serial numbers of specific products being shipped, so contact us if needed.

 

UL, CSA, or similar electrical safety standards:

All our products are low voltage and these electrical safety standards do not apply.  In the case of the RB12 & RB16, the modules used on these devices (provided by other manufacturers) might have a UL listing or similar.

 

Flammability:

LabJack's red enclosures:  UL 94 HB, Sabic Polycarbonate Lexan 143R, E75735.
LabJack's PCBs:  UL 94V-0, E304660 (M1 or N2).
Screw Terminals:  UL 94V-0, Thermoplastic, E245249.
Snaptrack:  UL 94V-0, PVC, E58648.
RB12/UE9 Power Jack:  UL 94V-0, PBT 4815, E59481.
USB Connector:  E59481, PBT UL 94V Rated
Pin Headers:  E53664, 30% Glass Fiber PBT

 

Country of Origin:

Per export definitions, the official Country of Origin for all LabJack-branded products is USA.

All software written by LabJack also has the Country of Origin of USA.

We do not claim the phrase "Made in the USA", as that requires virtually 100% USA content which is not possible for electronics.

 

Availability Status, End of Life (EOL):

Following is the production status for all data acquisition devices ever made by LabJack. All of these products are designed into user systems such that they are being purchased regularly (even the U12 first released in 2001), all are still profitable for us meaning we have incentive to keep producing, and there are no plans to discontinue any of these.

Most of these products have already undergone minor revisions (no change in functionality) to handle discontinued sub-components, and that is not considered unusual. If at some time in the future a major part (e.g. main processor) for some device was discontinued such that a total redesign of that device would be required, and we have another product that is a good replacement for that device, then discontinuing production of that device would have to be considered.

U12 (2001): Active. No plans to discontinue. This is our oldest device, and we have newer devices that are recommended for new users, but as of this writing there have been no hints that any major sub-components will become unavailable.

UE9 (2004): Active. All variations. No plans to discontinue. The UE9 is most likely the first device we will be forced to discontinue at some time in the future.  It is a very complex device, and if any one of multiple important sub-components becomes unavailable a total redesign will likely not be done as the T7 is a newer replacement that is better in every way including cost.

U3 (2006): Active. All variations of U3-HV and U3-LV. No plans to discontinue. See Section 2.13 of the U3 Datasheet for information about older hardware variations.

U6 (2009): Active. All variations. No plans to discontinue.

T7 (2013): Active. All variations. No plans to discontinue.

T4 (2017): Active. All variations. No plans to discontinue.

 

Mean Time Between Failure (MTBF):

We have not done official MTBF analysis or testing ourselves for any of our devices.  Our devices are made of normal semiconductor components, and no components with a rating in terms of limited lifetime.  It is rare for our devices to fail on their own.  Overwhelmingly, all failed devices we see have damage attributed to an out-of-spec voltage/current that has been introduced to the device from some external source.  That is the nature of a DAQ device like ours that has so many user controlled connections (communication/power, ground, and lots of I/O).

The following link mentions a DoD document that provides a way to come up with an MTBF number based on models, which some of our customers do:

http://www.computerworld.com/s/article/105781/MTBF

Here is a quote from someone at a major university who needed to assign an MTBF to our products for some reason:

"Typically, for an electronic device such as yours, with off the shelf components, and with an approximate number of parts-by-count of roughly 50, I should expect an MTBF of 30K~75k hours. I'll probably utilize some figure within that range."

50k hours is about 6 years of continuous use, which we can say from experience is too low.  We would estimate the correct statistical MTBF is more like 100 years, which is 876k hours.  That is, if you operated 100 devices continuously for 10 years you could expect 10 failures not due to external forces to happen over that time.  So our estimate for MTBF would be 500k hours.