Everything LabJack sells has a 60-day money-back guarantee and 5-year warranty. Put LabJack to the test. Evaluate our hardware, software, documentation, customer service and support. You can request a full refund if you are not satisfied with a product for any reason. Refund requests are initiated from the Return Material Authorization (RMA) Page
LabJack does not resell any returned products. Don't worry, we also don't discard used LabJacks. Returns are earmarked for donations to STEM students, educators and student led engineering teams.
Product exchanges are treated as returns and a new purchase. Return your unwanted device for a refund, and place a new order for the device or devices that better suit your needs.