Why do Register Matrix and Lua Script section is not getting open in Kipling? | LabJack
 

Why do Register Matrix and Lua Script section is not getting open in Kipling?

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Nidhi
Nidhi's picture
Why do Register Matrix and Lua Script section is not getting open in Kipling?

I am using Kipling for T7 , after connecting my device "register matrix" and "Lua Script" section is not getting opened,rest of the sections i.e. Analog Outputs,DACs,network setting are getting opened properly.

LabJack Support
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What version of Kipling and

What version of Kipling and LJM do you currently have installed?

What OS are you using, Windows, Mac, Linux (what installer did you download and run)?

What firmware version is currently on your T7?

Is there a red circle by the "Device Updater" tab?

Is the are the "Register Matrix" and "Lua Script Debugger" tabs showing up in Kipling after opening a device or are they missing?

Assuming the tabs are showing up, when you click on them are you getting an infinite loading circle that essentially forces you to have to quit out of Kipling in order to do anything else with the program?

Nidhi
Nidhi's picture
Labjack-1.9, LJM Driver - 1

Labjack-1.9, LJM Driver - 1.1601, Kipling 3.1.9, OS is Windows. Firmware version is - 1.0242.

"Register matrix" and "Lua Script" tabs showing up,but when I am trying to open them a message "Resetting Persistent data for register matrix" pop ups  and respective window remains blank.I am attaching snaps.

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LabJack Support
LabJack Support's picture
This sounds like it might be

This sounds like it might be a file permissions issue.  Are you an administrator on your computer?  Can you open up a command prompt window, CD (change directories) into the LabJack/K3 folder and verify that you have permissions to create, modify, and delete files in this directory with out any warning messages from windows?
> cd "C:\ProgramData\LabJack\K3"

and then try making a text file by running the command:
> touch test.txt

You can make a text file in windows explorer if you want as well, once in the K3 directory run
> explorer .\
to open windows explorer and then right click, new, text document.