All LabJack hardware is covered by a 5-year limited warranty, covering products and parts against defects in material or workmanship. We will troubleshoot, repair, or replace with like product to make sure you have a device that is operating to specifications.
LabJack products are very robust, but subject to the influence of user connections. The warranty does not apply if damaging mistakes were made in connecting our device, or if inspection reveals obvious signs of improper use, however we will still make a reasonable attempt to fix such devices for free if possible.
The warranty cannot be honored on discontinued / EOL products if replacements are unavailable and repair is not reasonably possible.
LabJack has taken great care of our customers since we sold our first device in 2001, and your satisfaction is our highest priority. If you suspect a problem with a device contact us at firstname.lastname@example.org.
LabJack is not liable for any losses, expenses or damages beyond the LabJack device itself. See our Limitation of Liability for more details.