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Testimonials

  • By the way thanks for corresponding with me on your weekend. Your service is excellent.

    —Mark, Pearson College
  • I really do love your products ... They are first class for a coach price and your customer service is what every company should aspire to have.
    —Brad, Neuro-Test Inc
  • This [code] works a treat and I'm grateful you were able to answer my question so quickly. Rest assured I will continue to use, specify and purchase your products in the future. In fact I'm going to order another EI-1050 right now...

    —Graham, Macquarie University
  • Now that is service! I've already recommended your products to two friends :) [...] Thanks a lot to everybody there. Great service and a great product.

    —Jeff, Canada
  • This is really great support and it gives me confidence to continue to keep using your products!

    —Ed, Radiodetection Limited
  • Thanks for the great support you provide. You always provide the answer that I need, and you manage it in a very short time.

    —Mark, Racal Acoustics
  • Thank you for the quick reply and the info. [...] We like the unit very much.

    —Jim, U.S. Navy
  • It's working great. Thanks again for your great response. It's a big difference working with Labjack as opposed to [...other companies...].
    —Frank, USA
  • Thank you. This really helps me out. This is why I recommend Labjack to all my clients. [...] Your tech help has solved every LabView integration need of mine.

    —Christipher, USA
  • Just wanted to thank you guys for making it so easy to use Matlab to control our U3-HV DAQ device. [...] You guys certainly made interfacing with Matlab a pain free experience.

    —Ashwin, Duke University
  • Thanks for replying so fast to my Linux/Driver and warnings at the compilation problem. I am very happy to see that I have chosen the best product because there is a real, fast and efficient support.

    —Romuald, France
  • Awesome on the quick response!!!

    —Scott, GE Healthcare
  • I would like to complement you on the excellent product you have developed. [...] The documentation is perhaps the best presentation of support material I have ever seen. The example programs are extensive, and well thought out. The labs I have developed work beyond my expectations.

    —Len, Seneca College, Toronto
  • I've said it before and I'll say it again... I LOVE dealing with you guys! I cannot remember anyone that has given such superb support for their products!
    —Brad, Neuro-Test Inc
  • You have a great little product here! I'm finding all kinds of different uses for it. Also, your support is A1.

    —Zoltan, University of Alberta
  • Thanks for your detailed attention to this [...] I'll probably wind up with six or eight LabJacks and various accessories [...] The high level of service confirms that I made a good choice a year ago.

    —Jim, USA
  • Thanks, both of you, for answering my question quickly and accurately, and on a weekend, too! [...] I just started using the U3-LV and DAQFactory and really like them both.

    —Whitham, Reeve Engineers
  • By the way, I'm really impressed at the level of support on the forums -- I read through quite a few questions, and you guys really come through with the answers, and pretty FAST too! Most answers were same day. I shopped around for data logging products -- reviewed about a dozen different systems -- and your responsive support was a big part of my decision to go with Labjack. [...] Great product, great support, great website. Great job.

    —Stefan, USA
  • Consider me a very pleased U12 user. It has helped me in many work and personal projects.

    —Tony, USA
  • You guys are a pleasure to deal with. I had slim hope that I'd be able to get an update for a (nearly) 8 year old product. I applaud your support! [...] Yours is a shining example of a company that supports its customers.

    —Gary, Alpha Omega Computer Systems
  • We have used LabJacks for several years now and could not be more satisfied with the product but more so the unbelievable support you offer.

    —James, Test Engineer
  • If I have opportunity to recommend your company I most certainly will. I appreciate your hard work on our behalf.
    —Dawn, Materials Manager, Technology Brewing Corporation
  • I don't know of many other companies that provide such excellent service. I wouldn't hesitate to recommend your product to anyone.

    —Richard, Milwaukee School of Engineering
  • Wow, 15 minutes for a reply that I understand. You guys perform great support!

    —Flo, Germany
  • Man, you LabJack folks are great! ...and with fast responses! I think this will do just fine for me. THANK YOU VERY MUCH!!!
    —Lew, ISB, LLC
  • I wanted to say "Thank You!" for all of your help. I really appreciate your assistance in getting these parts to us so quickly.

    —Emily, Medical Education Technologies, Inc.
  • I just purchased your U3-HV for a specific application and it is amazing in its simplicity and functional versatility. Great work you guys!

     

    A few minutes ago I stumbled on your app notes for wireless data acquisition. Now I'm really excited.

    —Mike, Indiana University
  • All is working nice... Thank you for your excellent service!

    —Steve, New Zealand
  • You guys rock! [...] I have already told several friends who are using other products like this and having problems with support about the excellent support I have received. Expect more orders soon!

    —David, MediaMachine LLC
  • Fantastic. You guys are really great.

    —Adam, USA
  • Thank you so much for your quick response. I was struggling with this late last night when I sent the request, and now first thing this morning I have a helpful reply. [...] By the way the upgrading process is so painless, it's fantastic! May I congratulate you on a well developed product with great product support.

    —Jason, Compac Sorting Equipment
  • I have died and gone to heaven. Exactly what I needed to look at the problem [...]

    —Owen, USA
  • Thank you for doing this in such a timely manner ...You guys are the ultimate support ninjas.
    —John, USA
  • Thank you for the quick response. :) Much appreciated.

    —Robert, University of Missouri
  • Thanks for all of your help.

    —Ian, USA
  • You guys ROCK! Thanks :)

    —Kevin, LVMetals
  • You guys are the best and your customer support should be the world-wide standard.
    —Mike, Indiana University
  • I'd like to thank you for your support and really detailed information for troubleshooting the UE9. [...] I am pleased with your support as it is rather uncommon these days to get such detailed information about a product.

    —Max, Rainbow Electronics, Switzerland
  • I'd like to compliment you on your nicely-written native LabVIEW
    drivers; we're customising them to our own ends, but they're a nice
    neat starting point—unlike a lot of other people's code! [...] By the
    way—excellent table of contents in the PDF Manual—why can't everyone
    do that?! [...] Very much enjoying working with the LabJacks—and
    looking forward to using them for other jobs.

    —Tom, CPP Wind Engineering
  • Thanks, guys. Worked flawlessly as always!

    —Ken, Colorado
  • Thank you very much for your help. Your three U3-HV products (with cables and a screwdriver!) will be a gateway that will allow my students to go from reading about things to doing things. [...] This is very much appreciated!

    —Bob, Glenbrook North High School, IL
  • Thanks for the clear and succinct support - what a pleasure. [...] Thanks so much for your prompt, clear and helpful response (virtual cheers!)

    —Dan, USA
  • Sheesh, guys. I placed this order late afternoon the day before a holiday weekend, and the best you could do is ship it an hour later? [...] My LabJack did just what it was supposed to, and at a very attractive price.

    —Olin, Oxford Systems, Inc.
  • Thanks! All works as expected now [...] Great product! I have lots of positive things to say about your products and your service.

    —Joe, Business Informatics LLC
  • The U12 has been an absolutely essential piece of hardware in my experimental projects. It's performed exceptionally well and I've recommended the device to several of my colleagues.

    —Brendon, Electrical Engineer
  • I received the U6. I am very pleased with the device! Let me say it in spanish: Muy groso! I hope you keep developing more products so I could buy them all.

    —Martin, Argentina
  • Your product saved me a bunch of money and time. I usually contact support organizations... about how bad their products are. I felt like I had to say how well yours worked!

    —Thomas, Software Engineer
  • I was extremely impressed with your prices, the speed and competence of your service, your detailed documentation, and the otherwise competitive technical specs. Compared to your competitors, your website felt very transparent - it took relativley little time to well acquaint myself with the details of your products. [...] I continue to be pleased with your service and with your product.

    —Chris, Virginia Tech