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Testimonials

  • Now that is service! I've already recommended your products to two friends :) [...] Thanks a lot to everybody there. Great service and a great product.

    —Jeff, Canada
  • Thanks for your quick and most excellent response and solution.

    —Mark, USA
  • Perfect. Now everything works as expected with no more random checksum errors on UDP commands. Thank you very much, rarely have I
    found this kind of quick and resolutive forum support.

    —Maurizio Milani, Italy
  • Thanks! All works as expected now [...] Great product! I have lots of positive things to say about your products and your service.

    —Joe, Business Informatics LLC
  • I must say that I’ve been dealing with a number of companies (both domestic and international) since I started my business, and I have never encountered a company that is even remotely close to the level of support you are providing along with a range of really great products. The only way I can re-pay you is to keep ordering them.

    —Marcus, Industrial Dynamics Sweden AB
  • Thanks for the clear and succinct support - what a pleasure. [...] Thanks so much for your prompt, clear and helpful response (virtual cheers!)

    —Dan, USA
  • We have been using your devices for about 10 years, they are on at least 100 of our systems, and your online support documentation is a
    great resource.

    — Mark, LiteSentry Corp
  • I received the U6. I am very pleased with the device! Let me say it in spanish: Muy groso! I hope you keep developing more products so I could buy them all.

    —Martin, Argentina
  • This [code] works a treat and I'm grateful you were able to answer my question so quickly. Rest assured I will continue to use, specify and purchase your products in the future. In fact I'm going to order another EI-1050 right now...

    —Graham, Macquarie University
  • Your product saved me a bunch of money and time. I usually contact support organizations... about how bad their products are. I felt like I had to say how well yours worked!

    —Thomas, Software Engineer
  • Wow, 15 minutes for a reply that I understand. You guys perform great support!

    —Flo, Germany
  • Thanks, both of you, for answering my question quickly and accurately, and on a weekend, too! [...] I just started using the U3-LV and DAQFactory and really like them both.

    —Whitham, Reeve Engineers
  • Thank you for the quick reply and the info. [...] We like the unit very much.

    —Jim, U.S. Navy
  • I'd like to compliment you on your nicely-written native LabVIEW
    drivers; we're customising them to our own ends, but they're a nice
    neat starting point—unlike a lot of other people's code! [...] By the
    way—excellent table of contents in the PDF Manual—why can't everyone
    do that?! [...] Very much enjoying working with the LabJacks—and
    looking forward to using them for other jobs.

    —Tom, CPP Wind Engineering
  • You guys rock! [...] I have already told several friends who are using other products like this and having problems with support about the excellent support I have received. Expect more orders soon!

    —David, MediaMachine LLC
  • We have used LabJacks for several years now and could not be more satisfied with the product but more so the unbelievable support you offer.

    —James, Test Engineer
  • If I have opportunity to recommend your company I most certainly will. I appreciate your hard work on our behalf.
    —Dawn, Materials Manager, Technology Brewing Corporation
  • Sheesh, guys. I placed this order late afternoon the day before a holiday weekend, and the best you could do is ship it an hour later? [...] My LabJack did just what it was supposed to, and at a very attractive price.

    —Olin, Oxford Systems, Inc.
  • Awesome on the quick response!!!

    —Scott, GE Healthcare
  • By the way thanks for corresponding with me on your weekend. Your service is excellent.

    —Mark, Pearson College
  • Thank you very much for sending the micro, your willingness to help with this issue exceeded my expectations!

    —Doug, USA
  • Just wanted to thank you guys for making it so easy to use Matlab to control our U3-HV DAQ device. [...] You guys certainly made interfacing with Matlab a pain free experience.

    —Ashwin, Duke University
  • Thanks for replying so fast to my Linux/Driver and warnings at the compilation problem. I am very happy to see that I have chosen the best product because there is a real, fast and efficient support.

    —Romuald, France
  • I don't know of many other companies that provide such excellent service. I wouldn't hesitate to recommend your product to anyone.

    —Richard, Milwaukee School of Engineering
  • It's working great. Thanks again for your great response. It's a big difference working with Labjack as opposed to [...other companies...].
    —Frank, USA
  • This is really great support and it gives me confidence to continue to keep using your products!

    —Ed, Radiodetection Limited
  • By the way, I'm really impressed at the level of support on the forums -- I read through quite a few questions, and you guys really come through with the answers, and pretty FAST too! Most answers were same day. I shopped around for data logging products -- reviewed about a dozen different systems -- and your responsive support was a big part of my decision to go with Labjack. [...] Great product, great support, great website. Great job.

    —Stefan, USA
  • I wanted to say "Thank You!" for all of your help. I really appreciate your assistance in getting these parts to us so quickly.

    —Emily, Medical Education Technologies, Inc.
  • I really do love your products ... They are first class for a coach price and your customer service is what every company should aspire to have.
    —Brad, Neuro-Test Inc
  • Your LabJack technical support has been outstanding-making me even
    happier than I already was with the product.

    —Jeff, USA
  • I had my system up and working with your new file just in time for a customer visit. I really appreciate your support here.

    —Brandon, Microsoft
  • We have been using your LabJack U12 modules for several years [...] please tell my support contact that his answer was very clear & precise.

    —Dick, Industrial Control and Computer Consultants, Inc
  • You guys ROCK! Thanks :)

    —Kevin, LVMetals
  • Man, you LabJack folks are great! ...and with fast responses! I think this will do just fine for me. THANK YOU VERY MUCH!!!
    —Lew, ISB, LLC
  • I just purchased your U3-HV for a specific application and it is amazing in its simplicity and functional versatility. Great work you guys! A few minutes ago I stumbled on your app notes for wireless data acquisition. Now I'm really excited.

    —Mike, Indiana University
  • Thank you for doing this in such a timely manner ...You guys are the ultimate support ninjas.

    —John, USA
  • Thanks, guys. Worked flawlessly as always!

    —Ken, Colorado
  • You have a great little product here! I'm finding all kinds of different uses for it. Also, your support is A1.

    —Zoltan, University of Alberta
  • Thank you. This really helps me out. This is why I recommend Labjack to all my clients. [...] Your tech help has solved every LabView integration need of mine.

    —Christipher, USA
  • I would like to complement you on the excellent product you have developed. [...] The documentation is perhaps the best presentation of support material I have ever seen. The example programs are extensive, and well thought out. The labs I have developed work beyond my expectations.

    —Len, Seneca College, Toronto
  • Thank you for your advice. [...] I received the T7 a few weeks ago and I'm very impressed with the ease of operation.

    —Patrick, University of Toronto, CA
  • Thank you very much for your help. Your three U3-HV products (with cables and a screwdriver!) will be a gateway that will allow my students to go from reading about things to doing things. [...] This is very much appreciated!

    —Bob, Glenbrook North High School, IL
  • Thank you so much for your quick response. I was struggling with this late last night when I sent the request, and now first thing this morning I have a helpful reply. [...] By the way the upgrading process is so painless, it's fantastic! May I congratulate you on a well developed product with great product support.

    —Jason, Compac Sorting Equipment
  • You guys are the best and your customer support should be the world-wide standard.
    —Mike, Indiana University
  • I've said it before and I'll say it again... I LOVE dealing with you guys! I cannot remember anyone that has given such superb support for their products!
    —Brad, Neuro-Test Inc
  • Fantastic. You guys are really great.

    —Adam, USA
  • Super great it works now!!
    Thank you for the quick support.

    —Dr. Monsma, Ultimaterials
  • I'd like to thank you for your support and really detailed information for troubleshooting the UE9. [...] I am pleased with your support as it is rather uncommon these days to get such detailed information about a product.

    —Max, Rainbow Electronics, Switzerland
  • All is working nice... Thank you for your excellent service!

    —Steve, New Zealand
  • Thanks for your detailed attention to this [...] I'll probably wind up with six or eight LabJacks and various accessories [...] The high level of service confirms that I made a good choice a year ago.

    —Jim, USA