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Testimonials

  • Thanks for all of your help.

    —Ian, USA
  • We have been using your devices for about 10 years, they are on at least 100 of our systems, and your online support documentation is a
    great resource.

    — Mark, LiteSentry Corp
  • Your product saved me a bunch of money and time. I usually contact support organizations... about how bad their products are. I felt like I had to say how well yours worked!

    —Thomas, Software Engineer
  • Thanks, both of you, for answering my question quickly and accurately, and on a weekend, too! [...] I just started using the U3-LV and DAQFactory and really like them both.

    —Whitham, Reeve Engineers
  • By the way thanks for corresponding with me on your weekend. Your service is excellent.

    —Mark, Pearson College
  • I'd like to compliment you on your nicely-written native LabVIEW
    drivers; we're customising them to our own ends, but they're a nice
    neat starting point—unlike a lot of other people's code! [...] By the
    way—excellent table of contents in the PDF Manual—why can't everyone
    do that?! [...] Very much enjoying working with the LabJacks—and
    looking forward to using them for other jobs.

    —Tom, CPP Wind Engineering
  • Thank you for the quick response. :) Much appreciated.

    —Robert, University of Missouri
  • By the way, I'm really impressed at the level of support on the forums -- I read through quite a few questions, and you guys really come through with the answers, and pretty FAST too! Most answers were same day. I shopped around for data logging products -- reviewed about a dozen different systems -- and your responsive support was a big part of my decision to go with Labjack. [...] Great product, great support, great website. Great job.

    —Stefan, USA
  • We have used LabJacks for several years now and could not be more satisfied with the product but more so the unbelievable support you offer.

    —James, Test Engineer
  • Perfect. Now everything works as expected with no more random checksum errors on UDP commands. Thank you very much, rarely have I
    found this kind of quick and resolutive forum support.

    —Maurizio Milani, Italy
  • I have died and gone to heaven. Exactly what I needed to look at the problem [...]

    —Owen, USA
  • Thanks for the clear and succinct support - what a pleasure. [...] Thanks so much for your prompt, clear and helpful response (virtual cheers!)

    —Dan, USA
  • You guys ROCK! Thanks :)

    —Kevin, LVMetals
  • We have been using your LabJack U12 modules for several years [...] please tell my support contact that his answer was very clear & precise.

    —Dick, Industrial Control and Computer Consultants, Inc
  • Now that is service! I've already recommended your products to two friends :) [...] Thanks a lot to everybody there. Great service and a great product.

    —Jeff, Canada
  • I was extremely impressed with your prices, the speed and competence of your service, your detailed documentation, and the otherwise competitive technical specs. Compared to your competitors, your website felt very transparent - it took relativley little time to well acquaint myself with the details of your products. [...] I continue to be pleased with your service and with your product.

    —Chris, Virginia Tech
  • I had my system up and working with your new file just in time for a customer visit. I really appreciate your support here.

    —Brandon, Microsoft
  • Awesome on the quick response!!!

    —Scott, GE Healthcare
  • I just purchased your U3-HV for a specific application and it is amazing in its simplicity and functional versatility. Great work you guys! A few minutes ago I stumbled on your app notes for wireless data acquisition. Now I'm really excited.

    —Mike, Indiana University
  • Man, you LabJack folks are great! ...and with fast responses! I think this will do just fine for me. THANK YOU VERY MUCH!!!
    —Lew, ISB, LLC
  • Super great it works now!!
    Thank you for the quick support.

    —Dr. Monsma, Ultimaterials
  • Thanks for replying so fast to my Linux/Driver and warnings at the compilation problem. I am very happy to see that I have chosen the best product because there is a real, fast and efficient support.

    —Romuald, France
  • All is working nice... Thank you for your excellent service!

    —Steve, New Zealand
  • Thank you so much for your quick response. I was struggling with this late last night when I sent the request, and now first thing this morning I have a helpful reply. [...] By the way the upgrading process is so painless, it's fantastic! May I congratulate you on a well developed product with great product support.

    —Jason, Compac Sorting Equipment
  • The U12 has been an absolutely essential piece of hardware in my experimental projects. It's performed exceptionally well and I've recommended the device to several of my colleagues.

    —Brendon, Electrical Engineer
  • I really do love your products ... They are first class for a coach price and your customer service is what every company should aspire to have.
    —Brad, Neuro-Test Inc
  • You have a great little product here! I'm finding all kinds of different uses for it. Also, your support is A1.

    —Zoltan, University of Alberta
  • Sheesh, guys. I placed this order late afternoon the day before a holiday weekend, and the best you could do is ship it an hour later? [...] My LabJack did just what it was supposed to, and at a very attractive price.

    —Olin, Oxford Systems, Inc.
  • You guys are a pleasure to deal with. I had slim hope that I'd be able to get an update for a (nearly) 8 year old product. I applaud your support! [...] Yours is a shining example of a company that supports its customers.

    —Gary, Alpha Omega Computer Systems
  • I would like to complement you on the excellent product you have developed. [...] The documentation is perhaps the best presentation of support material I have ever seen. The example programs are extensive, and well thought out. The labs I have developed work beyond my expectations.

    —Len, Seneca College, Toronto
  • You guys are the best and your customer support should be the world-wide standard.
    —Mike, Indiana University
  • I don't know of many other companies that provide such excellent service. I wouldn't hesitate to recommend your product to anyone.

    —Richard, Milwaukee School of Engineering
  • Wow, 15 minutes for a reply that I understand. You guys perform great support!

    —Flo, Germany
  • Just wanted to thank you guys for making it so easy to use Matlab to control our U3-HV DAQ device. [...] You guys certainly made interfacing with Matlab a pain free experience.

    —Ashwin, Duke University
  • If I have opportunity to recommend your company I most certainly will. I appreciate your hard work on our behalf.
    —Dawn, Materials Manager, Technology Brewing Corporation
  • Your LabJack technical support has been outstanding-making me even
    happier than I already was with the product.

    —Jeff, USA
  • You guys rock! [...] I have already told several friends who are using other products like this and having problems with support about the excellent support I have received. Expect more orders soon!

    —David, MediaMachine LLC
  • It's working great. Thanks again for your great response. It's a big difference working with Labjack as opposed to [...other companies...].
    —Frank, USA
  • Thank you very much for sending the micro, your willingness to help with this issue exceeded my expectations!

    —Doug, USA
  • Thanks for your quick and most excellent response and solution.

    —Mark, USA
  • I wanted to say "Thank You!" for all of your help. I really appreciate your assistance in getting these parts to us so quickly.

    —Emily, Medical Education Technologies, Inc.
  • Thanks for the great support you provide. You always provide the answer that I need, and you manage it in a very short time.

    —Mark, Racal Acoustics
  • Thank you for doing this in such a timely manner ...You guys are the ultimate support ninjas.

    —John, USA
  • Thank you for your advice. [...] I received the T7 a few weeks ago and I'm very impressed with the ease of operation.

    —Patrick, University of Toronto, CA
  • Thank you for the quick reply and the info. [...] We like the unit very much.

    —Jim, U.S. Navy
  • Consider me a very pleased U12 user. It has helped me in many work and personal projects.

    —Tony, USA
  • This [code] works a treat and I'm grateful you were able to answer my question so quickly. Rest assured I will continue to use, specify and purchase your products in the future. In fact I'm going to order another EI-1050 right now...

    —Graham, Macquarie University
  • I'd like to thank you for your support and really detailed information for troubleshooting the UE9. [...] I am pleased with your support as it is rather uncommon these days to get such detailed information about a product.

    —Max, Rainbow Electronics, Switzerland
  • I've said it before and I'll say it again... I LOVE dealing with you guys! I cannot remember anyone that has given such superb support for their products!
    —Brad, Neuro-Test Inc
  • I received the U6. I am very pleased with the device! Let me say it in spanish: Muy groso! I hope you keep developing more products so I could buy them all.

    —Martin, Argentina