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All is working nice... Thank you for your excellent service!
—Steve, New Zealand
All is working nice... Thank you for your excellent service!
The team at LabJack is driven to make measurement and automation simple and affordable. Located in Lakewood, Colorado, LabJack Corporation builds great hardware and software for industry, government, and education.
LabJack writes drivers for Windows, Linux, and Mac OS X, plus example code in dozens of languages.
Have a question or problem? LabJack engages in active customer support. You can find answers in the support area and FAQ, or contact us so we can help.
#1
What version of the Linux kernel are you using, or are you running Mac OS X?
Have you tried running selfUpgrader.py again? If not try that. If that fails unplug your U3, wait 5 seconds, reconnect and try running selfUpgrader.py again. Also, the LJSelfUpgrade section of the U3 User's Guide provides helpful troubleshooting information if programming fails: http://labjack.com/support/u3/users-guide/1.2
Also, another alternative to hacking the code is to download the U3A firmware file, and to specify to use this file with the -f flag (example: python selfUpgrader.py -f path_to_file/U3Afirmware_144_12112007.hex 3).
Let us know if nothing works. Worst case is that the firmware could of been corrupted beforehand, or during the upgrade. I mention beforehand since your U3's firmware version looks suspicious as version 0.100 is not valid. In this case email support@labjack.com and we can talk about an RMA.